FAQs

The product will be shipped within 48hrs and it will be delivered in 7-10 business days depending on your location and zip code.

You can mail us at support@nishcaya.com with the reason for cancellation before the order gets shipped. Once shipped, the order can’t be cancelled.

No, once shipped the order can’t be cancelled.

They can email us for the cancellation of that order before dispatch.

All of our products are handcrafted and while we try to deliver exactly as in the picture, there might be a very slight difference as they are handmade entirely.

In case you receive a Damaged or Incorrect item, here is what you need to do:

Update us within two business days via Email. We will arrange for a return pickup then.

UNBOXING VIDEO IS MANDATORY

No, at present we don't offer COD.

You can contact us via chat support system on our website, or through our e-mail id support@nishcaya.com

Mostly within 24 hours.

Yes, express shipping is available. Opt for express shipping at checkout.

Yes, you will get the tracking details once the order is shipped.

Yes, For your customised hampers, you can email us the details on our mail id support@nishcaya.com, although your request will depend on the subject of availability of the raw materials.

Yes, we do but it's on the subject of availability of the raw materials.